1. What is the Scheduling file used for?
The course information provided in the scheduling file is used as an attachment type. (i.e.: the school secretary will be able to attach a field trip item to all students enrolled in a specific course)
2. Can we include temporary student IDs?
The student number is our main identifier and must not be changed. If for some reason the student number needs to be changed for the whole school district, please reach out to your Client Success Manager for a quote as KEV will need to make these changes by updating the existing records. Sending new student numbers without notifying KEV will result in duplicated data and payment history will be disconnected.
3. Can we include a header in the files?
Yes, we understand that headers are helpful for data alignment. While the header record will fail, it will not cause the entire file to fail.
4. Where do I find a list of failed records?
The failed records will appear on our ftp site in a Failed subfolder.
5. How do I receive notification of failed SIS imports?
Send an email to implementation@kevgroup.com and provide an email address where you would like to receive SIS notification emails.
6. What if we don’t want to include the Date of Birth?
While the Date of Birth is a mandatory field, you may use a generic date in your file, for all records.
7. What happens when a school location code changes?
The school may need to be remapped on our end. Please notify KEV Group by emailing the updated information to implementation@kevgroup.com.
8. How is staff data handled in School Cash?
Staff data is imported to the student database and allows staff members to make purchases online. Staff data must have a unique ‘Staff_Number’ so as not to duplicate any existing ‘Student_Number’. We suggest adding an identifier such as a letter to ensure there is no interference with student data (i.e.: s524638). This data must have a ‘staff’ grade as well. Please note that items attached by the ‘ALL’ attachment type will also auto-attach to staff records. When attaching by the ‘Grade’ attachment type the staff grade can be excluded
SIS Upload CDN Instructions for SchoolCash
SIS Upload USA Instructions for SchoolCash
SIS Upload CDN & USA Instructions - Staff-How To Include as a Grade