Introduction

This article explains how to resolve the error encountered when creating a permission form in SchoolCash Online, especially when copying and pasting text into form fields.

Error Overview

An error occurs when creating a permission form due to invalid characters in the item name or description.

Issue Cause

If text was copied and pasted into either the name or description of the item, it can sometimes introduce odd characters that cause an error, particularly when using Internet Explorer 11.

Solution

  1. View the content in edit mode to identify any unusual characters.
  2. Remove or replace any invalid characters.
  3. Symbols such as < and > are not allowed and must be removed to prevent errors.

Where to next?