SchoolCash Support Portal

Clover Device 1

• Contact Clover Device Support

Create Items 37

• . Template User Guide
• (video) How To Create an Item
• Activity or Event Template (for staff)
• Add Sales Tax to Items
• Adding Sales Tax to Items in SchoolCash Catalog

View all 37

Attach Items 19

• (video) How to Attach a Group
• (video) How to Attach Students to an Item
• (videos) Outstanding Fees and How to Discover and Change from Required
• Attaching Items to New Registered Student
• Attachment by Course Optional - without Effective Cut Off Date

View all 19

Group Management & Group Import 8

• (video) How to attach an item to a group
• (video) How to Import a Group
• Delete a Group Import
• Error-Group Import
• Group Import Requirements

View all 8

Parent - Email Notifications and NSF notifications 4

• Auto-Subscription - New Ways to Increase Parent Registration
• Email Notifications
• Email Reminder Notifications
• Maximum Number of Students Attached to Parent/Guardian

Troubleshoot & Solutions 25

• Active Items from Previous School Years
• Auto Cost Recovery
• Auto Cost Recovery Process
• Cost Recovery - Manual
• District Catalog Requirements

View all 25

Public_Unlisted 13

• Addition of Link on School's Web Page to Public Items
• Creating QR Codes for Public/Unlisted Items
• Error for an 'Unlisted' item link
• How To Create an Unlisted Item for Staff Purchase
• How To Create an Unlisted Public Item

View all 13

Refunds 19

• An Overview of How to Refund-Online Payments & Register Payments
• Attachment Disappears for Item with Partial Refund
• How to Process Refunds for Online Payments
• How to Refund - KEV Connect Presentation
• How to Refund - myWallet Payment Method

View all 19

Reports 26

• 1 Report with Breakdown - Value-Based Pricing (VBP) Transactional
• 2 Item Order Report CSV Breakdown - Value-Based Pricing (VBP) Transactional
• 3 Item with Options Report for Vendor & Distribution - Value-Based Pricing (VBP) Transactional
• Adoption Report - Understanding what it provides
• Catalog Reports

View all 26

Scheduled Payments 5

• Cancellation of Scheduled Payments
• Revise Credit Card Information for a Scheduled Payment
• Scheduled Payments - Payment Setup Detailed
• Scheduled Payments - Twice a Month Frequency Detailed
• Scheduled Payments Scenario - How it works

Year End Preparation for SchoolCash Catalog 5

• Year End - SchoolCash Online Rejected Payments
• Year End - SchoolCash Online Partial Payments
• Year End - Best Practice-Review Required Items, prior to SchoolCash Catalog Rollover - Manage Attachments
• Year End - SchoolCash Register - Close Out
• Year End - SchoolCash Register - Complete All Group Collections

Year End Rollover SchoolCash Catalog 3

• Automatic SchoolCash Catalog Rollover
• Successful SchoolCash Catalog Year End Rollover - Summary
• Year End SchoolCash Catalog Rollover Banners