SchoolCash Support Portal

Clover Device 1

• Contact Clover Device Support

Create or edit Items 31

• . How to Create an Item
• (video) 3 Steps to Create an Item
• (video) How To Create an Item
• Add Sales Tax to items
• Assign, Split Revenue for Multiple Options and Choices

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Gate Receipting 1

• Gate Receipting - POS Clover Flex Device

Group Management & Group Import 8

• (video) How to attach an item to a group
• (video) How to Create a Group in Group Management
• (video) How to Import a Group
• Delete a Group Import
• Error-Group Import

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Item Attachments 18

• (video) How to Attach a Group
• (video) How to Attach Students to an Item
• Attaching Items to New Registered Student
• Attachment by Course Optional - without Effective Cut Off Date
• Attachment by Course Required - with Effective Cut Off Date

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Parent - Email Notifications and NSF notifications 5

• Auto-Subscription - New Ways to Increase Parent Registration
• Email Notifications
• Email Reminder Notifications
• Maximum Number of Students Attached to Parent/Guardian
• Notification of Rejected Online Payment

Other (SCC) 12

• Auto Cost Recovery
• Auto Cost Recovery Process
• Cost Recovery - Manual
• Create QR Code for an Item
• Explanation - Student Leaves the School (Inactivated) with Outstanding Fees

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Public_Unlisted 12

• (video) Creating QR Codes for Public/Unlisted Items
• Addition of Link on School's Web Page to Public Items
• Difference between Public and Unlisted
• Error for an 'Unlisted' item link
• Fee Link - View Items Window Field Label

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Refunds 20

• An Overview of How to Refund-Online Payments & Register Payments
• Attachment Disappears for Item with Partial Refund
• Bulk Refunds
• Credit Card Refund Rejected - Next Steps
• How to Refund - KEV Connect Presentation

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Reports 11

• 1 Report with Breakdown - Value-Based Pricing (VBP) Transactional
• 2 Item Order Report CSV Breakdown - Value-Based Pricing (VBP) Transactional
• 3 Item with Options Report for Vendor & Distribution - Value-Based Pricing (VBP) Transactional
• How to Generate Reports
• Pending Register Transactions Report [District Users]

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Scheduled Payments 5

• Cancellation of Scheduled Payments
• Revise Credit Card Information for a Scheduled Payment
• Scheduled Payments - Payment Setup Detailed
• Scheduled Payments - Twice a Month Frequency Detailed
• Scheduled Payments Scenario

Year End Preparation for SchoolCash Catalog 5

• Year End - SchoolCash Online Rejected Payments
• Year End - SchoolCash Online Partial Payments
• Year End - Best Practice-Required Items, SchoolCash Catalog
• Year End - SchoolCash Register - Close Out
• Year End - SchoolCash Register - Complete All Group Collections

Year End Rollover SchoolCash Catalog 2

• Automatic SchoolCash Catalog Rollover
• Year End SchoolCash Catalog Rollover Banners