QUESTION:
How do I cancel a recurring/scheduled payment?
PROCESS:
The cancellation of a scheduled payment is a simple two-step process. Search for the student and then cancel the upcoming scheduled payments.
The entire process is included in the attachment. Decisions must be made as to whether the item balance is still a commitment or not for the student. It is important the individual making this decision understand how the program handles the selection.
Review Page 3 of the attached document, PRIOR to proceeding.
Main Menu > SchoolCash Catalog to cancel a recurring payment schedule:
- Click on Student Attachment Tab
- Search for the student's name
- Click on 'View' under Scheduled Payments
- Click on 'Cancel payments' under Option
Note: Ensure the correct answer is selected to the following warning message.
