Introduction
What displays on the View Items window under Purchased By and Quantity Sold when an item is partially waived by the school, and the parent pays the remainder? Does it display as one total purchase or two?
Overview
In this example, a $25 item is created and attached. A portion of the fee is waived for a student, and the remaining amount is paid by the parent. The steps and resulting displays in the SchoolCash Catalog's View Items window are described below.
Process: Waiving a Portion of the Fee
The waived fee is entered first:
- Search for the student.
- Select the item.
- Choose Payment Action - Waived Fee.
- Enter the amount to be waived.
- Add a comment.
- Select the Checkout action to complete the waived payment.
- The remaining amount is treated as a full outstanding payment.
For more details on the sequence of actions, refer to the How to Waive Fees and Enable Partial Online Payments for Parents
View Items Window: Waived Portion
In the SchoolCash Catalog's View Items window, the Purchased By and Quantity Sold both display as 1 for the waived portion of $12 in this example.
Process: Paying the Remaining Amount
The remaining $13 is processed as a full payment:
- Search for the student.
- Select the item.
- Choose Payment Action - Full Payment.
- The amount auto-populates.
- Select the Checkout action to complete the payment.
View Items Window: Remaining Portion
In the SchoolCash Catalog's View Items window, the Purchased By and Quantity Sold both display as 1 for the second payment of $13 in this example.
Final Outcome
Although two payment actions are processed for the same student, the Purchased By and Quantity Sold fields indicate only 1 because only one item has been sold.
