Note

This article is only for District Users who have the appropriate permission set.

Introduction

This guide explains how to use the Change Role feature in SchoolCash. This feature helps users switch roles within the system to better understand different user experiences, aiding in training, onboarding, and troubleshooting.

Overview

The Change Role feature in SchoolCash Online (SCA) allows specific users to log in as a different role within the system. This helps users better understand the experience of other roles for training, onboarding, or troubleshooting purposes.

Who can access this feature?

Access to this feature depends on permissions configured in User Management. Users can only log in as roles below their current level. For example, a District 100 User can log in as a Bookkeeper or Teacher but not as another District-level user.

Roles typically granted access to the Change Role feature include:

  • District 100 Users

How does this feature work?

The Change Role feature allows users to switch seamlessly between roles. Users can only access features and permissions of roles at a lower level. Custom settings configured by the district will be visible, but profile-specific details remain restricted.

Change Role

  1. Click the Profile icon at the top right of the SCA interface. When Change role is enabled, this icon replaces the standard Logout icon.

    Profile icon: 
  2. Select Change role from the dropdown menu. A new page appears with a list of available roles at or below the current user's level.

Additional Information

If a user does not have permission to use the Change Role feature, the Logout icon remains visible.

Exit Role

To exit the current role and return to the original role, click Exit Role. This redirects the user back to their homepage without needing to log in again.


SCA Home Page:

Where to next?