Rejected payments that have not been repaid/cleared will continue to show on the parent site as outstanding…forever until paid or handled by school!
It is important to clear any rejected payments that should not continue to show as outstanding.
HOW:
School Cash Catalog > Item Attachment Report> Select School Year > ALL FEES > Show: Rejected > Generate
TO FOLLOW UP:
Waive Fee in register OR contact parent for payment and continue to show as outstanding.