Payment applied against the wrong student in SchoolCash Register. How do I fix this?
A school user made a mistake by crediting a payment to the wrong student.
One was a credit card payment and one was a cash payment. The SchoolCash Register was closed out.
Is there a way to make the payments show for the proper students?
Refund the incorrect students using the method of payment as credit card in the SchoolCash Register.
The payments for the correct students can be entered using credit card as the payment method.
Just select 'other' for the type of credit card and enter in '123' as the authorization number.
Note: If the school has a swipe terminal and are submitting Credit Card transactions through the SchoolCash Register, please complete this set after the cash drawer is closed out. Once the above steps have been followed, close out the cash drawer for these transactions.