QUESTION:
What is the difference between Void and Delete?
RESPONSE:
Scenario: A library fee is attached to Student A for not returning the book Clifford the Red Dog.
- DELETE Fee - is used when the item fee is attached incorrectly to one or several students.
A DELETED fee will display in the student's SchoolCash Register purchase history as having been a commitment. It will not appear on reports.
Although it doesn't appear anywhere as a commitment, the selection of DELETE Fee requires the school to enter a reason for the selection.
In our scenario, the library fee for the book Clifford the Red Dog was attached incorrectly to Student A.
It should have been attached to Student B.
It needs to be removed as a commitment from Student A.
Student A is searched in the SchoolCash Register and the item selected. The payment option of DELETE Fee is selected and a comment, such as, Fee attached in error is entered in the comment field. - VOID Fee - is used when a commitment was correctly attached to a student, but the commitment to pay the fee is no longer required.
If the student has not paid the fee, the selection of VOID Fee will display in SchoolCash Register purchase history and the student attachment records, as well as the Item Order report.
In our scenario, the library fee for the book Clifford the Red Dog was attached correctly to Student A.
Student A found the book and returned it to the school.
Student A is searched in the SchoolCash Register and the item selected. If the fee has not been previously paid, the payment option of VOID Fee is selected and a comment, such as, Clifford the Red Dog was found and returned MMM DD is entered in the comment field.
For a complete explanation of when Waived Fee would be used, check out the following articles:
Waive - Waive a Fee Payment How to
Waive - Portion of Fee & Parent Pays Remainder - Process