QUESTION:

Why can’t I see receipts for some payments?


RESPONSE:

Receipts for online payments are not available in School Cash. 


Only the parent would have access to the receipts through his/her School Cash Online account. 


The Item Attachment Report in the School Cash Catalog shows all payments made (whether online or through the School Cash Register).


NOTE: Batch report displays the School Cash Online Receipt Number.


Steps to Generate Item Attachment Report:


From Main Menu > My School Store > School Cash Catalog

  1. Click Reports
  2. Select Item Attachment Report
  3. Enter required filter options
  4. Click Generate