INFORMATION:

There is a difference on report 11M or 11K when trying to sign off the reconcile month.


RESEARCH PROCESS:

1. Confirm Voided Checks balance to $0.00

PROCESS

  1. Search Ledger Inquire for word 'Void' in the description field
  2. Select current month being reconciled
  3. Sort by transaction number
  4. Total Found Set should equal to $0.00
  5. Confirm the transaction date, on the negative side of the voided check, is prior to the current ending reconcile balance.


2. Confirm Transfer transactions balance to $0.00

PROCESS

  1. Search Ledger Inquire for the transaction type of 'Transfer'
  2. Total Found Set total should equal to $0.00
  3. Confirm transaction dates fall within the same month


3. Confirm Journal Entry transactions balance to $0.00

PROCESS

  1. Search Ledger Inquire for the transaction type of 'Journal Entry'
  2. Total Found Set total should equal to $0.00


4. Are there any reconciled NSF records that were modified to $0.00?

  • This could happen if a NSF record was deleted from the NSF module. 
    This action would update the Ledger record to a credit of 0.00.

PROCESS

  1. Search Ledger Inquire for the transaction type of 'NSF'
  2. Select the reconciled NSF record to fix
  3. Select Modify tab
  4. Re-enter the NSF amount as a negative credit