SchoolCash Support Portal

QUESTION: How do I add a direct deposit? RESPONSE: Transaction Type of Direct Deposit indicates SchoolCash Online payments deposited into bank account...

  TABLE OF CONTENTS School Cash Accounting – Main Menu Reconciliation Step 1:  Enter Ending Bank Balance Want to watch a video on how to perfor...

Introduction When reconciling deposits, discrepancies can occur between the recorded deposit and the bank statement. This guide explains how to adjust reco...

QUESTION: I have a school that voided a stale dated check, but then it cleared the bank. How do I re-enter this? PROCESS:  The check will need to be r...

School Cash Accounting - Reconciliation 

QUESTION: Transaction Type of Debit Memo was added incorrectly for a Service Charge.   It should have been recorded as Transaction Type of Service Charge....

INFORMATION: There is a difference on report 11M or 11K when trying to sign off the reconcile month. RESEARCH PROCESS: 1. Confirm Voided Checks balanc...

QUESTION: Splitting a reconciled transaction between categories.  PROCESS: Whenever a reconciled transaction is to be split out between categories or ...

ISSUE:   An application error occurs and then it logs me out when adding a record in the Reconciliation module. Adding a Record to Reconciliation The ...

QUESTION: How does a standard user void a check? INFORMATION: The Reconciliation – Monthly Statement module will allow the Standard User to void a che...