SchoolCash Support Portal

Atrieve 2

• New Atrieve Transaction Status page
• Resend or mark a deposit to Atrieve as sent

Category (Chart of Accounts - COA) 4

• An Instruction Guide - Chart of Accounts
• Cannot Delete a Category
• Modify/Rename a Category after Creation
• New Category / Account - How to Add

Change Funds (CF) - Cashbox 1

• How To - Set Up New Cashbox

Debit or Credit Memo 1

• Service Charge Added Incorrectly as a Debit Memo

Issue Checks/Disbursement Activities 20

• Add Memo Field Information to Check Stub
• An Instruction Guide - Issue Checks / Disbursement
• Attach a File to a Check
• Can a Combined Check be Issued to Pay Multiple Invoices for a "One-Time" Vendor?
• Character Count for Check Data Entry Fields

View all 20

Journal Entries 1

• An Instruction Guide - Journal Entries

Ledger Inquire 9

• An Instruction Guide - Ledger Inquire
• Attached Files Download - Ledger Inquire
• Error-Adding a Record on the Ledger Inquire
• Error-When Adding a New Record
• Journal Entry Transaction Type Record Added to Ledger, Modification Required

View all 9

Non Sufficient Funds_Cash/Checks YTD 5

• Add a Logo to NSF Notice
• Add Logo to Receipt
• An Instruction Guide - Non-Sufficient Funds & Cash/Checks YTD
• Outstanding NSF Payments at Year-end
• Record an NSF Bank Charge to a Specific Category

Printing 1

• Trying to Print SCA Report, Kicked Out to Login Screen

Purchase Order 1

• Modify, Void or Complete Purchase Order Features

Reconciliation 7

• Add a Direct Deposit
• An Instruction Guide - Reconciliation
• Error-When Adding a New Record
• Error-when Adding a Record in Reconciliation Module and Logged Out of Program
• Re-entry of Stale Dated Check Cleared by Bank

View all 7

Reports 9

• An Instruction Guide - Reports
• Customized Transaction Report 11 - School Level
• Determine if a Transaction was Modified
• How to Generate Reports
• List of Available SchoolCash History Reports

View all 9

Supplier/Vendor Maintenance 1

• Vendor Maintenance

Transfers 2

• An Instruction Guide - Transfer Entries
• Attach a File to a Transfer

Year End SchoolCash Accounting Rollover 10

• 1. Automated SCA Year End Rollover Process
• 1. Manual SCA Year End Rollover Process
• 1a. Manual Data Verification Sheet - SCA Year End Rollover Process
• 2. Year End Rollover Warning - Change Date - What does this message indicate?
• Automated SCA Year End Rollover - Reports

View all 10

Year End Checklist Warnings & Suggestions 6

• Year End Checklist # 1 Indicates a Non-existent Un-posted Deposit
• Year End Checklist # 7 is Showing as Outstanding
• Year End Checklist # 2a & 2b - Outstanding Category Current Balance - Fix
• Year End Checklist # 9 is Bank Account is NOT Reconciled to End of Fiscal Year
• Year End Checklist #12 - Year End Report balance(s) do not match

View all 6

Other 4

• Investments - How to Record
• School Staff - New to Role, what and where are training sessions available?
• SchoolCash Accounting Links for New to Role & Experienced Users
• SchoolCash Accounting User Interface Revision 2021