SCENARIO: An item was created with revenue being distributed amongst more than one category or account name.


QUESTION:

How is a partial refund distributed?


RESPONSE:

The partial refund is distributed in the order the category/account names were initially created.

The partial refund goes to the first created category/account name; then if there are remaining funds, they would be applied to the second created category/account name; this is repeated until the partial refund has been completely distributed. All category/account names may not receive part of the partial refund.


Related Articles, there are several under the SchoolCash Catalog section, in the refunds folder. These are just a couple links.

How to Refund Online Payment - Individual Student

An Overview of How to Refund-Online Payments & Register Payments