SchoolCash Support Portal

Record Individual Payments 26

• (video) How to waive a portion of a fee
• 4 Reasons to Use the SchoolCash Register
• Add a New SchoolCash Register Cash Drawer
• Check Payment for Multiple Items and Family Members
• Checkout Multiple Public Purchases

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Record Grouped Payments using Group Collection 6

• (video) How to Create a Group Collection
• (video) How to record payments against a Group Collection (Part 2)
• Complete a Group Collection
• Create a Group Collection
• Group Collection

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Review Payments and Student Item History 2

• How To Use Item History in Register
• QR Codes on Receipts

Print and Analyze Register Reports 3

• How To Produce Statements by a Group
• How To Use Register Reports
• Reprint a Receipt for an Online Payment

Issue Refunds for In-Person Payments 5

• (video) How to Refund Cash or Check Payments
• (video) How to refund online payments using the SchoolCash Register
• Refund Payments made by Cash or Check Recorded in the Register
• Refund Public Items Purchased Using SchoolCash Register
• View Refund Comment

Close Out the Register 6

• (Video) - How to Close Out the SchoolCash Register
• Add Additional Item Not Included in Receipt
• Detailed Cash Screen
• How to Close Out SchoolCash Register Drawer
• How to Close Out Waived Fees in SchoolCash Register

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Troubleshoot in the Register (Modifications, Corrections and more) 16

• Check Amount is Higher than the Item Cost
• Correction of a Fully Waived Fee
• Entered Payments in Register, then Deposited in Deposit Module
• Error - How to Fix a Full Payment, Should be Partial Payment
• Error - Refunded by Cash in Register Instead of Online through SchoolCash Catalog

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