SchoolCash Support Portal

Checkout & Various Payments 32

• (video) How to waive a portion of a fee
• 4 Reasons to Use the SchoolCash Register
• Add a New SchoolCash Register Cash Drawer
• Check Amount is Higher than the Item Cost
• Check Payment for Multiple Items and Family Members

View all 32

Close Out 7

• Add Additional Item Not Included in Receipt
• Detailed Cash Screen
• How to Close an SFO-Only Account
• How to Close Out SchoolCash Register Drawer
• How to Close Out the SchoolCash Register - Video

View all 7

Errors 1

• Error Occurred when Adding Additional Items

Group Collection 5

• (video) How to Create a Group Collection
• (video) How to record payments against a Group Collection (Part 2)
• How to Complete a Group Collection
• How to Create a Group Collection
• Partial Payments & Group Collection

Receipts Re-Print 2

• Reprint a Receipt for an Online Payment
• Reprinted Receipt is Blank

Refunds 5

• (video) How to Refund Cash or Check Payments
• (video) How to refund online payments using the SchoolCash Register
• Error - Refunded by Cash in Register Instead of Online through SchoolCash Catalog
• How to Refund Overview - Cash or Check Register & Online Payments
• Refund Correction - Issued Incorrectly or by Error