Overview
This article explains how to change an item attachment from Required to Optional in the SchoolCash Catalog. This is commonly done before year-end (for example, during Catalog rollover) or when you need to stop requiring payment for an attachment that has not been purchased.
Before you begin
- You must have access to the SchoolCash Catalog and permission to manage item attachments.
- If you are unsure whether you should change an attachment type for your district, contact your District Administrator.
Steps
- From the Main Menu, go to SchoolCash Catalog.
- Open the Item you want to update.
- Click Manage Attachments.
- Review existing attachments and decide which should remain Required and which should be changed to Optional.
- For an attachment you want to change, select Edit.
- Change the status from Required to Optional, then save.
- If you need another way to remove a required attachment status for unpaid students, you can detach students who have not paid:
- Use the move-all control to move all students to the detached column, then save.
- Detach individual students with the single-move arrow, then save.
- Click Delete to remove all students who have not paid.
Outcome
The attachment is updated to Optional. Students are no longer required to pay via that attachment.
Troubleshoot
- Cannot change to Optional > Confirm the attachment has not been purchased. In Manage Attachments, an asterisk (*) appears beside students who purchased the item. Some districts restrict editing after purchases.
- Multiple attachments exist > Review names and types carefully and change only the specific attachment(s) that should no longer be required.
- Students still appear as required > Check for other Required attachments for the same item and verify the item End Date. Until the end date passes, the item remains available for purchase.
- After these steps, still having issues > Contact your District Administrator.