Troubleshoot Catalog Issues
QUESTION: Why can’t I see receipts for some payments? RESPONSE: Receipts for online payments are not available in School Cash. Only the parent wo...
Tue, 28 Apr, 2020 at 3:22 PM
QUESTION: The wrong student was refunded through the SchoolCash Catalog. Can this be fixed? RESPONSE: This cannot be undone. PROCESS: Info...
Wed, 12 Mar, 2025 at 4:51 PM
Note This article applies to SchoolFunds Online (SFO) users. SchoolCash Accounting (SCA) users should visit SCA-specific links. Getting Started New to ...
Wed, 14 May, 2025 at 10:42 AM
QUESTION: Why is a student attached to a last year’s fees, when the student is not enrolled in the school this year? RESPONSE: If a district sends...
Tue, 16 Aug, 2022 at 11:56 AM
ISSUE: Unable to edit an item. INFORMATION: Why would an item not be editable, if it has a purchase against it. If item has options, once an option ...
Thu, 5 Dec, 2024 at 4:22 PM