March 4th  Update:


All outstanding unprocessed scheduled payments were processed before 7 am Eastern on March 4rs.

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March 3rd


There was a delay processing March 1st scheduled payments that appeared to impact multiple providers but did not impact echeck.  


Our monitoring system alerted us about the issue and we took measures to retrigger all payments. All outstanding scheduled payments are expected to process within 24 hours.  We are monitoring closely.

 

We would like to apologize for the inconvenience these issues caused you and appreciate your patience.