SchoolCash Support Portal

Understand Email Notifications 7

• Email Notifications
• Email Notifications and Due Dates in SchoolCash Online
• Email Notifications for New Fees in SchoolCash Online
• Email Reminder Notifications
• Maximum Number of Students Attached to Parent/Guardian

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Explore Online Payment Experience 18

• Check Out Item Limit
• Credit Card Payments in SchoolCash Online
• Credit Card Payments in SchoolCash Online (SFO)
• Digital Wallet Payments in SchoolCash Online
• Digital Wallet Payments in SchoolCash Online (SFO)

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Explore Online Donations Experience 2

• Parent Donated in Error
• Collecting Donations for the Annual Terry Fox Run

Explore Meal Plan Experience 3

• Add Funds and View Purchase History
• Meal Plan Notifications and Auto-Replenish
• Meal Plan Reporting

Understand and Increase SchoolCash Online Adoption in Schools 11

• Auto-Subscription - Way to Increase Parent Adoption
• Auto-Subscription - New Ways to Increase Parent Registration
• Benefits For Parents to Register Today
• Tips for Promoting SchoolCash Online
• Key Benefits of Using SchoolCash Online for Bookkeepers

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Troubleshoot SchoolCash Online 7

• Does the Student Tab Disappear When They Leave the School?
• How to Enable Online Partial Payments by Parents
• Change Credit Card Info for Scheduled Payments or Refunds
• Do Parents Still Receive Rejection Emails If They Opt Out of Notifications?
• Notification of Rejected Online Payment

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