SchoolCash Support Portal

TABLE OF CONTENTS Introduction Funding Batches Transactions Authorizations Disputes Statements Conclusion Where to next? Introduction To effect...

In Merchant Dashboard, how can you update your name, email address, and phone number?  Resolution Log on to Merchant Dashboard. In the upper right, s...

In Merchant Dashboard, how can you add a new user? Resolution At the upper right of your screen select your name > Manage Users. The MANAGE ...

In Merchant Dashboard, how can you change your password? Resolution Log on to Merchant Dashboard. At the top right of the screen, click on your name. S...

How can you log off from the Merchant Dashboard? Resolution At the top right of your screen, click on your name. The user menu appears. Select Logout...

In Merchant Dashboard, how can you find your Merchant ID (MID) number? Resolution Log on to Merchant Dashboard. From the Last 5 Batches pane, click o...

TABLE OF CONTENTS What is a Batch? How Batches work Using Batches in Merchant POS Common questions and issues Accessing batches Modifying batch colum...

TABLE OF CONTENTS What are Batches in School Accounting? How Batches Work Understanding Funding Deposits Correlation Between Batches and Funding Deposi...

TABLE OF CONTENTS Overview Features of the Transactions section Key components Settlement batches Batches Authorizations Statements Common suppor...

TABLE OF CONTENTS Overview of the Statements Section Accessing the Statements Section Understanding the Statements Interface Previewing Statement Detai...