Refund Rejected due to Credit Card Information Change: 

How does a parent update credit card information and is the school able to complete a second refund request?


Parent logs onto SchoolCash Online site

  1. Click Payment History tab
  2. Select Change Payment Method
  3. Enter the new credit card information

Once the information is revised, can a refund be initiated a second time?

Refunds processed through SchoolCash Online will only return to the original credit card. When Credit Card information is changed, a check would still need to be issued.

An Overview of How to Refund-Online Payments & Register Payments

How to Refund Online Payment - Individual Student

How to Refund Online Payments - Group of Students

How to Refund Overview - Cash or Check Register & Online Payments