Refund Rejected due to Credit Card Information Change:
How does a parent update credit card information and is the school able to complete a second refund request?
RESPONSE:
Parent logs onto SchoolCash Online site
- Click Payment History tab
- Select Change Payment Method
- Enter the new credit card information
Once the information is revised, can a refund be initiated a second time?
Refunds processed through SchoolCash Online will only return to the original credit card. When Credit Card information is changed, a check would still need to be issued.
An Overview of How to Refund-Online Payments & Register Payments
How to Refund Online Payment - Individual Student
How to Refund Online Payments - Group of Students
How to Refund Overview - Cash or Check Register & Online Payments