SchoolCash Support Portal

QUESTION: How do I deal with a "credit" invoice? PROCESS: Split the category entry to record full amount of invoice and enter a second categ...

QUESTION: Is there a limit to the number of categories allowed per split check? RESPONSE: The maximum number of categories the system recognizes is 50 ...

QUESTION: Can a Check be reprinted, once it has been added to Ledger Inquire? INFORMATION: 1.    Once a check has been added to the Ledger Inquire,  ...

QUESTION:   A school voided a stale dated check, but then it cleared the bank. Can this be re-entered? PROCESS: The check will need to be re-entered i...

QUESTION: Can you print a check without displaying the check number?  RESPONSE: When a check number is pre-printed on the check, user will be required...

QUESTION: Can a Combined Check be renumbered? INFORMATION: Combined Checks CANNOT be renumbered.  Combined Checks must be deleted and re-entered.

QUESTION: Can a Check Requisition be reprinted? INFORMATION: 1.    Check Requisition can be reprinted when the check requisition has not been process...

ISSUE: Getting kicked out to the login screen when trying to print the check statement INFORMATION: Re-Install Adobe.

QUESTION:  How can a check be voided, prior to a check run being posted to the ledger? Scenarios where the check would need to be voided are: check was...

  QUESTION: How do I void a YrEnd Outstanding check? PROCESS: Void a YrEnd Outstanding check the same way a regular check is voided. Note: With...