SchoolCash Support Portal

***Note*** Only applicable for SchoolCash accounting. NOT for SchoolFunds  QUESTION: How do I record an NSF Charge and Payment? PROCESS: Non-Su...

QUESTION: Paid for Wrong Items ...how do I fix this? Scenario 1: A student pays for a item by check.  Two items were selected instead of one.  The cl...

QUESTION: Is there a limit to the number of partial payments per item? RESPONSE: Partial payments are completed in the SchoolCash Register and SchoolC...

QUESTION: When selecting multiple students to pay at one time...clicking on Search and selecting all...it displays all the students from that closeout in t...

Payment Action Defaults to Full Payment These are the Payment Action options available through SchoolCash Register Full – total cost will be charged ...

QUESTION: How do you modify a payment amount when entered incorrectly in the checkout? RESPONSE: Unfortunately an amount cannot be modified once it h...

QUESTION: Payment applied against the wrong student in SchoolCash Register. How do I fix this? SCENARIO: A school user made a mistake by crediting a p...

QUESTION: Where do the comments appear when entering a payment? RESPONSE: Comments entered can be seen on the following: ·SCR Close Out Report (S...

QUESTION: What is the difference between Void and Delete?  RESPONSE: Scenario: A library fee is attached to Student A for not returning the book Cliff...

For payment information regarding Public Items Using the SchoolCash Register, select the following article link. Public Items Purchased Using the School...