SchoolCash Support Portal

QUESTION:   How do I correct an incorrect check payment type? PROCESS: In order to correct an incorrect payment type ensure the tender type is modifie...

***Note*** Only applicable for SchoolCash accounting. NOT for SchoolFunds  QUESTION: How do I record an NSF Charge and Payment? PROCESS: Non-Su...

QUESTION: Paid for Wrong Items ...how do I fix this? Scenario 1: A student pays for a item by check.  Two items were selected instead of one.  The cl...

QUESTION: Is there a limit to the number of partial payments per item? RESPONSE: Partial payments are completed in the SchoolCash Register and SchoolC...

QUESTION: When selecting multiple students to pay at one time...clicking on Search and selecting all...it displays all the students from that closeout in t...

Payment Action Defaults to Full Payment These are the Payment Action options available through SchoolCash Register Full – total cost will be charged ...

QUESTION: Payment applied against the wrong student in SchoolCash Register. How do I fix this? SCENARIO: A school user made a mistake by crediting a p...

QUESTION: Where do the comments appear when entering a payment? RESPONSE: Comments entered can be seen on the following: ·SCR Close Out Report (S...

QUESTION: What is the difference between SchoolCash Register Void and Delete payment options?  RESPONSE: Scenario: A library fee is attached to Studen...

For payment information regarding Public Items Using the SchoolCash Register, select the following article link. Public Items Purchased Using the School...