SchoolCash Support Portal

QUESTION: Student had a Variable Cost item, i.e. Library Book added to their fees. When attached through the SchoolCash Register, it will attach as Require...

RN 2020.12.01 SchoolCash – Public Items in the Register KEV Group is excited to announce that public items will now be available for purchase in School...

QUESTION: How do you record an over payment of a fee? RESPONSE: There are a couple options for over payment. 1. A variable item can be created in ...

  QUESTION: How do you record an overpayment of a fee? RESPONSE: There are a couple options for overpayment. 1. A variable item can be created in...

QUESTION:  How do I record a variable cost payment? RESPONSE: Record a Variable Cost Item (lost textbook, library fine)   a. Select the Add ad...

QUESTION: What displays on the View Items window under Purchased By and Quantity Sold when an item is partially waived by the school. Then parent pays rema...

QUESTION: How do you correct an item that has been waived in full but should not be? RESPONSE: The item must be reattached in SchoolCash Catalog an...

QUESTION: What is the order of entry process for a school wishing to waive a portion of the fee and have the parent pay remainder? RESPONSE: Ord...

QUESTION: What is the process to waive a 100% of an item fee when information is required from parents using a KEV or Custom Forms permission form? Can ...

QUESTION: What is the process to waive a 100% of an item fee? RESPONSE: Waive an item for a student  a. Payment Action, select Waived Fee op...