QUESTION:

The wrong student was refunded through the SchoolCash Catalog. Can this be fixed?



RESPONSE:

This cannot be undone.



PROCESS:

  • Inform the parent of the student incorrectly refund. 
    • They have been refunded incorrectly
    • Request repayment
  • Reattach the item to the student incorrectly refunded.
  • Refund correct student


How to Correct a SchoolCash Register Refund

Refund Correction - Issued Incorrectly or by Error